Neural SMS for Zendesk
What it does?
Add SMS functionality to your Zendesk Helpdesk
SMS your agents
You can choose to have notifications sent to your agents for urgent tickets, overdue tickets, tickets from important clients, or if you’re on the road alot – you can even choose to be notified of all tickets.
SMS your customers
Customer communication is everything and e-mail is only part of the puzzle. Add SMS functionality to your helpdesk to keep your customers updated about critical tickets on the go.
Save money on SLA breaches
SMS alerts can also be configured for automations – which can be used to send notifications for circumstances such as a ticket nearing it’s SLA countdown.
SMS can be used as a target to notify almost anyone of just about anything!
- Includes 100 messages
- No contracts
- Cancel any time
It Couldn’t be simpler – You’ll be up and running in about 5 minutes!
- Instant Sign Up
- Configure Target in Zendesk
- Set up the Triggers you want in Zendesk
We’ll send you an easy-to-follow setup guide once you’ve signed up.