Neural SMS for Zendesk

What it does?

Add SMS functionality to your Zendesk Helpdesk

SMS your agents

You can choose to have notifications sent to your agents for urgent tickets, overdue tickets, tickets from important clients, or if you’re on the road alot – you can even choose to be notified of all tickets.

SMS your customers

Customer communication is everything and e-mail is only part of the puzzle. Add SMS functionality to your helpdesk to keep your customers updated about critical tickets on the go.

Save money on SLA breaches

SMS alerts can also be configured for automations – which can be used to send notifications for circumstances such as a ticket nearing it’s SLA countdown.

SMS can be used as a target to notify almost anyone of just about anything!

  • Includes 100 messages
  • No contracts
  • Cancel any time

Getting Started

It Couldn’t be simpler – You’ll be up and running in about 5 minutes!

  • Instant Sign Up
  • Configure Target in Zendesk
  • Set up the Triggers you want in Zendesk
  • Done!

We’ll send you an easy-to-follow setup guide once you’ve signed up.