Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

 

The Information We Collect

This notice applies to all information collected or submitted on the Neural Networks website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name & Company Name
  • Address
  • Email address
  • Phone Number
  • Credit/Debit Card Information

 

The Way We Use Information

We use the information you provide about yourself when placing an order, or submitting an enquiry only to complete that order, or to facilitate replying to your request. We do not share this information with outside parties except to the extent necessary to complete that order, or provide the requested information. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. Upon creating an account with Neural Networks (this occurs when you order one of our products or services), you may be automaticly subscribed to receive email and/or SMS alerts, regarding the status of the service. For example, you will receive a notification of any scheduled outages, or if there is any interruption to the service. We use non-identifying and aggregate information to better design our website. For example, we may record statistics along the lines of, X number of individuals visited a certain area on our website, but we would not disclose this information to any outside party. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

 

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

 

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by making contact wit our accounts department. You can contact them via email at accounts@neural.com.au. You will be contacted via phone to confirm your request, and we may ask several security questions to confirm your identity, before providing any information. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

 

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us on (07) 3123 5311 or send us an email at accounts@neural.com.au.